Auto-delete open draft orders after follow up

This page explains how to enable and configure the deletion of draft orders in Kindly. You can set how long Kindly waits after the last sent reminder before deleting the order.
Written by Raphael
Updated 4 weeks ago

Set up deletion option

Schedule to delete open draft orders after all follow ups have been sent.

  1. Go to Reminder plans > Your reminder plan.

  2. Scroll down to the Deletion option and enable it.

  3. Select the desired waiting period after the last sent reminder before the draft order gets deleted.

Enabling this option helps keep your system clean by automatically removing orders that no longer require reminders.

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