Template Editor

How to customize your email template (Logo, body text, font size, footer and more)

Written by Raphael

Updated 4 months ago

The template editor is separated into two sections. Left the settings section and on the right the live preview where you see your template changes in real time. In the settings section, you find two main tabs "Email" and "Theme".

Entering the Template Editor

As you enter the template editor you can see the settings page on the left and the live preview on the right. The live preview shows all your changes in real time so you can always check your changes right away without having to save them.

Live Preview

Preview a Real Order

In the live preview section you can select an order of your shop to see how the reminder text would look like for this customer. All variables will be filled in with the data of this order.

Send a Test Email

In addition to the live preview you can also send yourself a test email to see how your email looks like on different devices and email clients like Apple Mail, Outlook, Gmail, ...

Settings

Email Settings: Changing Email Subject and Body Text

1 Choose reminder to edit: Select the reminder you like to edit. You can edit the body texts and subjects of reminders individually. The design on the other hand is the same for every reminder as we believe they should have a common thread.

2 Subject: Adjust the subject of your selected reminder email

3 Body text: Adjust the body text of your selected reminder email.

Using Variables

Use variables in your subject and body text to make your email feel and look more personal and professional.

To view a list of all possible variables click the "Show variables" link in the top right corner of the body textfield.

Formatting Text in the Body Text

Format text by highlighting the text you like to adjust. Choose from options: bold, italic, underlined, left aligned, center aligned or right alined.

The font family and font size can be changed in the Theme tab.

Add a Link to the Body Text

Add a link by highlighting the text you like to add the link to. Choose link icon and enter your URL starting with "https://".

Theme Settings: Changing the design, font, logo, button and footer

Predefined Design Templates

For a quick start choose one of our predefined design templates and customize it to your liking. Notice how the body text you set up stays the same. Only the design changes.

General Theme Settings

Background color: Changes the color of the background
Document background color: Changes the color of the document background
Default font: Changes the font of all texts globally. You can adjust the font of specific texts individually in each section. These specific changes are prioritized and therefore not overwritten by the default font setting. E.g. when changing the font of the button to Arial this will not be overwritten by the default font.

Changing the Content Style

Make adjustments to the following content style options.

Text color
Font family
Font size
Line height: Defines how tight or loose lines are to each other

Adding a Logo

Add your company logo to your email reminders.

URL: Click the Logo field to upload your own logo.

Image file type must be .jpg, .png or .gif and cannot be larger than 1MB.

Image size: Adjust the size of your image by changing the width of it in pixel.

Alt text: Add an alternative text to your image to make it accessible to people using screen readers.

Title: This is an additional info text to the image and will usually be shown as a tooltip when hovering the mouse over it.

Change the Button Style

Background color: Changes the button background color
Text color: Changes the button text color
Font family: Changes the font family of the button text
Font size: Changes the font size of the button text
Line height: Changes the line height of the button text. Can be useful to make the button appear bigger
Link: Add a link to the button. You can either use a standard URL or variables like {{ invoice_url }} or {{ checkout_payment_collection_url }}.
Text: Changes the button text

Change the Footer Style

See all the style options you have for the email footer

Background color: Changes the footer background color
Text color: Changes the footer text color
Font: Changes the footer text font
Font size: Changes the footer font size
Line height
Text: Add text to your footer. The text in here can also be formatted. Highlight the text you like to adjust and choose the format in the hovering menu.
Logo URL: Add a logo to your footer.
Logo size
Logo Alt text
Logo Title

Image file type must be .jpg, .png or .gif and cannot be larger than 1MB.

HTML Editor

If you prefer to code your own email template you can easily use our HTML editor. Switch to the HTML editor by clicking the "HTML Editor" button on the bottom left corner of the basic template editor. This is also where you can go back once you have switched.

Settings (HTML editor)

1 Choose reminder to edit: Select the reminder you like to edit. You can edit the subjects and HTML of reminders individually.

2 Subject: Adjust the subject of your selected reminder email

3 HTML: Adjust the HTML script of your selected reminder email.

Using Variables

Use variables in your subject and HTML script to make your email feel and look more personal and professional.

To view a list of all possible variables click the "Show variables" link in the top right corner of the HTML textfield.

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